BOOKING POLICY: Same for All Packages

  • Pay 50% Advance per person to Book your Umrah tour.
  • Balance amount to be paid 21 days before departure or the booking will get cancelled without informing.
  • Book with Cash or Cheque favoring "AL Mataf Travel".
  • In case of any clarification please do call on +91 8750102283, 7258922882
  • If any Haji who has performed Umrah in Same year Hijri Calendar) will be counted as Repeater and SAR 2000/- fees will be applicable.

CANCELLATION POLICY: Same for All Packages

  • The following cancellation charges would apply per person if booking is cancelled as per schedule below.
  • 10,000/- per person is NON REFUNDABLE.
  • 50% of the tour cost if cancelled between 15 to 30 days before departure.
  • NO REFUND if cancelled within 15 days of departure.
  • Date Change Penalty 5000/- per person if made between 15 to 30 days before departure or else the above cancellations shall apply.

New Laws of Umrah 1439 H

  • Indian Passport with Minimum 6 month validity.
  • Two Blank Pages are a must.
  • 2 photograph size 6 cm by 4 cm - White back ground.
  • NO REFUND if cancelled within 15 days of departure.
  • As per the notice of the Royal Consulate General Of Saudi Arabia, Mumbai the procedure duration of endorsement of Umrah visa will take 6-7 working days.

Terms and Conditions for Umrah Visa

  • Single Male must be above 40 years of age.
  • Below 40 years males and females should be accompanied by Mehram and family relationship must be proved on the passports or either by any original document for example Nikahnama, Additional passport etc..
  • Male Child below 17 years should be accompanied with a Male Mehram and Child above 17 years should be accompanied by Female Mehram.
  • Ladies cannot travel Alone without a Mehram.

Terms & Conditions:

  • Room Allottment will be as per Our Arrangements.
  • Welcome Kits & Passports have to be picked from our Head Office in Mumbai or Delhi.
  • If you want us to courier them you will have to pay Courier Charges Extra. (Applicable for AGENTS also)
  • Umrah cost does not include any personal Expenses during Travel.
  • Tour Dates, Itenary & Prices are subject to change as per Flight and Hotel availability without prior notice.
  • Everyone carries his own baggage hence please travel light. Excess baggage fees to be paid by Haji.
  • Food will not be provided on Airports & During Intercity Transfers.
  • Fixed timings has to be followed strictly for Ziyarats & Food.
  • Diabetic patients and Other Pilgrim who require special meals to please arrange for their own food.
  • Infants & Child without Bed will Not be given ZamZam Cans and Welcome Kits
  • Towels, Buckets & Tumblers are not provided in any of the Hotels in Makkah and Madina.
  • We are not responsible for Loss or Theft of passports or luggages at Airports.
  • Pilgrims requiring Wheelchair please carry their own wheelchair.
  • We will not be responsible for any Delay, Rejection or Mistake in Umrah Visa from Saudi Ambassy.
  • In all cases Visa Mofa Fees is Non Refundable.
  • Please read and understand the Umrah Agreement clearly. Every Haji has to sign Umrah Agreement before departure. Please download Umrah Agreement by clicking here.
  • Subject to BTQ (Basic Travel Quota) passengers only.
  • Subject to Varanasi Jurisdiction only.
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